A Simple Gift that Builds Others

by | Dec 8, 2014 | Blog, Uncategorized

You can be a difference maker this holiday season and give a gift that will boost others as well as leave you feeling great. This principle works every time and is only dependent on how you view others. 5 Ways to Build Others: 1. Make them feel important by showing your admiration for who they are : give compliments for their traits and accomplishments.  Tell them how their role adds value to the organization. 2. Pay attention and listen:  today try listening twice as much as you speak. 3. Accept people where they are: stop criticizing and judging others (especially behind their backs). 4. Be positive: even when at opposite ends of the argument, show respect for the other person. 5. Stop blaming others: when you point your finger at a person, department, or other entity (competitors, government); remember that 3 fingers are pointing back at you.  (In other words, no one is without...

Your LIfe: Significant or Trivial? Your Choice

by | Oct 1, 2014 | Blog, Uncategorized

Beware of your motives — both a life lived for personal agenda, title and position and a life lived for service to others produce collateral fruit.  A life of true significance is at stake. A life of true greatness is not in your title or position but in your decision to  set aside selfish agendas in order to take up an agenda of service. A life of significance springs from embracing service to others. A life that is worthwhile begins with leading yourself and committing to help others do what they cannot do for...

I'm trying not to let it bother me…

by | Sep 25, 2014 | Blog, Uncategorized

For the past 59 minutes, I have been on the phone with the following: 10 minutes with Mecca Gym and Spa (Austin TX)  for an incident that occurred on September 12.  Management promised twice to call me.  Promise of a call later today.  (lots of apologies) 38 minutes with Time Warner Cable – for a service rep who never showed (after waiting 7 hours).  At first, they couldn’t  find the appointment in the system; found it, then said the problem got fixed but service rep didn’t need to come inside. Whoops, forgot to tell me! I decided to opt out of the feedback survey. 11 minutes with Apple, San Antonio – for a receipt sent by email that I never received — transferred 4 times — receipt just arrived! I think I’ll wait just a bit to answer their survey.  ...

Gaining Perspective

by | Sep 22, 2014 | Blog, Uncategorized

If you are looking for a way to gain some perspective, see holistically or just trying to shut down the noise, try this exercise: Arrive early for a meeting (one you are not leading) and watch what people do: when do they come in? where do they sit? what mood/energy level are they exhibiting? how do they interact in the meeting? Practicing this observational activity will help broaden your perspective and start thinking in a more holistic manner....

Are You In A Rut?

by | Aug 6, 2014 | Blog, Uncategorized

I called a friend yesterday and got the voice message that said:  “This user’s voice mail is full.” I would say that if we are so busy that we can’t keep up with voice mails, we are too busy, mindless of our days and wasting our lives. Busyness is not a synonym for a satisfying and productive life. If you go  through your day without once considering where you are in life, measured against your priorities, or where you’d like to be tomorrow,  you are in a...