by Deborah Leverett | Apr 11, 2014 | Blog, Uncategorized
If you are a leader, here are 5 things you should be acting on every day! 1. Thank 5 people every day for something they are doing: great attitude, following through, solving a problem, helping someone else. 2. Change before you have to
. Have enough self-awareness and situational awareness to know when you re causing problems instead of solving them. The willingness to change is one your most effective tools. 3. Fight bureaucracy of all kinds
. Clear the way for others, then you get out of their way. 4. Forgive: that means let it go!
How many times have you seen immature behavior in the workplace because someone just won’t let something go? Forgiveness doesn’t mean you ignore the issue. Be the adult in the room and talk about how to come to an understanding and then don’t pick it up again. 5. Extend trust first
: People make mistakes and will disappoint you. Get over it – everybody has been burned and everyone has burned someone else. Get beyond your own discomfort and show people you actually care and have enough grace to let them screw up. What do you wish your leader would get a move...
by Deborah Leverett | Feb 12, 2014 | Blog, Uncategorized
In his new book, Fifth Age of Work , author and management consultant, Andrew Jones, writes about trends in how work will be performed and what the new workplace will look like in the 21st century. He predicts that by 2020 40% of the workforce will be independent contractors and freelancers. Traditional institutions face a dilemma of attracting and leveraging top talent in the growing environment of the ‘human cloud’. The best and the brightest have many options that will provide flexibility and the option of being involved in work that is meaningful. How will this gap be bridged? On February 18, Entera Partners, will host an Exectuve Breakfast addressing these very real issues. Andrew Jones, consultant with Entera+Partners, Tony Budet, CEO of University Federal Credit Union and Aaron Bramwell, Founder and CEO of Monkee-Boy Web Design will discuss in a roundtable session these very issues. If you are being afffected by changes in the workplace, or you own a business and are facing these issues, you will want to be part of this conversation: click here to sign...
by Deborah Leverett | Feb 7, 2014 | Blog, Uncategorized
Enjoy & Go Make a Difference
by Deborah Leverett | Jan 3, 2014 | Blog, Uncategorized
When managers complain of shifting priorities handed down from leadership, the culprit behind the confusion is more often than not a lack of clarity on the part of leadership about the organization’s vision. The one common behavior I find most often is that leaders crowd their calendars, their desks, their minds with an overflow of activity (have you counted how many meetings you attend, lately?) “Busy leaders are a dime a dozen, but highly productive leaders are not so common” says Mike Myatt in his newest book, Hacking Leadership. My question to the leader is always: “If you, the leader, are not doing the thinking, the visioning, the planning; then who do you think is?” Therefore, my ONE resolution for a leader in 2014 is to dedicate regular time to Reflect, Assess and Prioritize. Your job is to lead others. You must take time to reflect on what went well and what needs more (yours or someone else’s) attention. This is your thinking time. Time to imagine how the company’s vision will look. I’ve known leaders who do this daily, weekly, or even monthly. The best of the best will take time at the end of each quarter as well as at the end of the year. Tools to have handy: the strategic plan, your monthly goals, list of most persistent problems, or an inspirational book you are reading. If you can do this in an environment that fosters imagination and innovation, you will definitely gain some momentum. And, if none of these do it for you, grab a blank notebook and a pen. Go to your calendar right...
by Deborah Leverett | Dec 18, 2013 | Blog, Uncategorized
With as many as 4 generations in some companies, there is often a stark difference between groups as to what values are important. How does your company measure up to what you want? Click Here to Vote
by Deborah Leverett | Nov 25, 2013 | Blog, Uncategorized
While doing research for a client, I ran across a piece of information from Gallup. I’m not sure the date of the research; nevertheless, it is timeless and trusted advice for those of you looking to build a culture of extraordinary service. All of this easier said than done… Gallup has found that a service-centered culture requires: a committed leadership team that champions a service first philosophy employees who are ardent about and understand the benefits of outstanding service and quality the strategic alignment of the organization’s plan, policies, and procedures to be a service-focused organization an established process to document and disseminate organizational knowledge, strengths and weaknesses a learning organization with an ongoing commitment to improving performance I would add one more: extend the same importance to your employees, associates and vendors as you do your customers. How does your organization stack up?...
Recent Comments