For the past 59 minutes, I have been on the phone with the following:
10 minutes with Mecca Gym and Spa (Austin TX) for an incident that occurred on September 12. Management promised twice to call me. Promise of a call later today. (lots of apologies)
38 minutes with Time Warner Cable – for a service rep who never showed (after waiting 7 hours). At first, they couldn’t find the appointment in the system; found it, then said the problem got fixed but service rep didn’t need to come inside. Whoops, forgot to tell me! I decided to opt out of the feedback survey.
11 minutes with Apple, San Antonio – for a receipt sent by email that I never received — transferred 4 times — receipt just arrived! I think I’ll wait just a bit to answer their survey.
Breathe…
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